Degraded performance of data synchronization with Shopify

Incident Report for Sufio

Resolved

This issue has been resolved, and our data synchronization is now operating as normal.

Thank you for your patience throughout this process.

Posted Oct 19, 2021 - 08:05 UTC

Update

We are continuing to investigate this issue.

Posted Oct 18, 2021 - 07:09 UTC

Investigating

We are currently experiencing delays in data synchronization with Shopify, due to which the creation of new documents on our users' accounts may take longer than usual.

We are actively monitoring the issue and will provide more updates as they become available.

Posted Oct 18, 2021 - 07:09 UTC

This incident affected: Sufio Accounts and Data Synchronization.